Supple Support

Personalized cosmetic skin analysis — created to help you look and feel your best.

Need help?

We're happy to help with questions about your account, scans, subscriptions, or anything else in the app.

Email us at:

We aim to respond within 1–2 business days.

Common Topics

Managing your subscription: Supple Pro and Single-Scan purchases are billed through your Apple ID. You can view or cancel subscriptions in Settings → [your name] → Subscriptions on your iPhone.

Deleting your account: You can permanently delete your account and all associated data anytime from within the app (Settings → Delete account).

Privacy: Your photo is used only to generate a cosmetic analysis and will never be used to identify you, nor be used for advertising purposes.

Supple is a cosmetic wellness tool. It is not a medical device and does not diagnose, treat, or assess any medical condition.